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We are currently hiring for a Helpdesk Technician to work in Battle Creek, MI. Must be willing to perform shift work.

Duties, Skills, Experience: Coordinating and prioritizing service for desktop PCs and laptops in a Windows environmentProviding day-to-day technical support to employees for network infrastructure and internal desktop systems, software, and hardware (including remote user support) Coordinating adds, moves, changes, and deletion to software systems, including account administration Installs, configures, and troubleshoots desktop systems, laptops, servers, printers, and network issues Maintaining passwords, data integrity, and file system security for the desktop environments Tracking assets, such as desktop PCs, laptops, and peripheral equipment, including replacement, repair, and disposal Recommending hardware/software solutions, including new acquisitions and upgrades Functioning as the primary contact for the support call tracking system Performing basic administrative tasks, troubleshooting, and maintenance in a Windows environment, Cisco Hubs/Switches/Routers, Cisco PIX 520, and backup systems Participating in the assessment and maintenance of server room and data closets layouts, including data management racks, cabling, power, and environmental systems1+ years experience building, configuring, and maintaining Windows 2000/2003 (or better) servers in a 50+ user network or 1+ years of helpdesk support in a Windows environment In-depth understanding of Intel based server environments Excellent troubleshooting, analytical, communication, organizational, and customer service skills Ability to organize and clearly communicate work progress in a consistent timely manner A+, Sec+ or any MS certification required (MCP, MCSA, and MCSE)–must be able to obtain MCP within with in 90 days of employment Clearance Requirements: Must be a citizen and be able to hold a security clearance.

You do not need a current/active clearance to apply, but must be able to pass a government security background investigation.

If you have any questions, please email our recruiter, Lyn Wood at lwood [at] iiinfo [dot] com We are an Equal Opportunity Employer

Helpdesk Technician Job in Battle Creek 49017, Michigan US

Hagerty Insurance has the following IT opportunities.

Please visit the Careers page on our website at www.hagerty.com to view a full listing of position responsibilities and requirements for the Systems Engineer and Executive Technical Support Specialist positions.

These positions will be located in our main office in Traverse City, Michigan.

Systems Engineer The IT Services team at Hagerty has an opportunity for a Systems Engineer to assist with the monitoring and maintenance of our various Client/ Server systems to ensure performance and availability.

Responsibilities: ? Install, configure, maintain Client/Server systems and application software and resolve system issues ? Provide problem resolution to Network group regarding Network issues associated with TCP/IP and Windows Servers including MS SQL 2005 server ? Configure and maintain Storage Area Network (SAN) and equipment Requirements: ? BA in Computer Information Systems or equivalent work experience ? Extensive knowledge of network operating systems – Windows server 2000/2003, Active Directory, server monitoring, backup software, VM Ware, service packs and patches and systems analysis Executive Technical Support Specialist Hagerty Insurance has an opportunity for an Executive Technical Support Specialist.

We seek an individual with a high level of technical and professional ability to provide executive-level users with an exceptional level of customer service in supporting hardware and software issues.

Responsibilities: ? Troubleshoot hardware and software issues on workstations and personal technology devices running Windows and Macintosh operating systems.

Devices will include personal computers and laptops, iPads, iPhones, Macintosh computers and printers ? Continuous, 24/7 on call availability required Qualifications: ? 3-5 years experience in IT service field ? Extensive experience with Windows XP, Vista & Windows 7 as well as Macintosh Leopard & Snow Leopard OS ? Knowledge of Windows networking fundamentals including routing, TCP/IP, DNS & DHCP Hagerty offers a dynamic work environment along with a competitive wage/benefit package.

To apply for either of these positions, please send resume and cover letter outlining qualifications to jobs [at] hagerty [dot] com EEO/ AAThis listing brought to you by The Traverse City Record-Eagle

Systems Engineer, Executive Tech Support Job in 49685

Internap Network Services Corporation (NASDAQ: INAP) is a leading Internet solutions company that provides The Ultimate Online ExperienceTM by managing, delivering, distributing and monetizing content and applications with unsurpassed performance and reliability.

With a global platform of data centers, managed Internet services, a content delivery network (CDN) and content monetization services, Internap frees its customers to innovate their business and create new revenue opportunities.

RESPONSIBILITIES: Internap Network Services Corporation is seeking an experienced and talented Customer Care Associate.

This is an entry-level Customer Care Associate position in our NOC call center that is responsible for responding to customer phone calls and emails in accordance with procedures and guidelines in support of INAP data center colocation services.

This position is NOT a Network EngineerThis position is NOT a data center technician You will be responsible for answering customer emails and phone calls.

It is possible that the position could eventually evolve into a Network Support Engineer position for a high-performing self-motivated person with an interest in networking.

IMPORTANT to NOTE

1. The NOC operates 24/72.

Nights, weekends, and holidays will be requiredResponsibilities include, but are not limited to: · Open trouble tickets and work requests and interface withengineering staff and data center facility staff· Assist with documenting processes and procedures for the NOCcustomer service department· Confirm resolution of all open customer requests· Provide customers with assistance to resolve, troubleshoot, orescalate requests· Provide a positive and friendly experience for customers.

· Generate maintenance notification emails Mandatory Skills, Knowledge, & Abilities: · Excellent typing skills· Excellent professional call center phone skills· Excellent customer-service skills· Excellent oral and written communication skills· Ability to listen and respond appropriately.

· Able to handle confidential material in a reliable manner· Strong interpersonal skills to handle confidential information.

· Ability to multi-task and prioritize workload in a fast-pacedenvironment· Excellent skills with Microsoft Office Suite (including Word,Excel, PowerPoint, and Outlook)

Custoer Care Associate Job in Atlanta 30303, Georgia US

DescriptionInstalls, maintains and/or repairs network facilities, and associated apparatus from the station equipment to the line card; performs other related duties.

ResponsibilitiesPerforms all types of cable construction and maintenance work associated with all network facilities including repairs on conduit and manholes, cross-connections to switching equipment, removing and replacing line cards in central office/pair gain units.

Performs all duties associated with the installation, removals, rearrangements and maintenance of coin and single line station equipment and associated apparatus.

Performs installation, removal, rearrangement, maintenance and substitution on pair gain devices (e.

g., Subscriber Carrier).

Recognizes and pursues potential revenue producing opportunities.

Tools And Equipment UsedCable Locator Amp tool T-137 & t-137 Noise Meters Tones 710-735-573 Meters Laptop Computer Numerous other toolsQualificationsMust possess a valid state driver's license.

Must have own truck and ladder.

Previous electronics training and/or related "outside" work experience typically gained through such positions as Telecommunication Technician, Installer Maintainer, or Cable Splicer.

Ability to work independently and desire to work "face-to-face" with customer.

Willingness to work outdoors in adverse weather conditions.

Physical RequirementsClimbing poles and ladders; lifting 50-75 pounds on a regular basis; pushing, reaching, bending and stooping; manual dexterity; good sense of balance; and good color vision.

Required Skills: Telecom TechnicianJoin TEKsystems® and get your career on the fast track.

As the leading technology staffing and services firm, we are passionate about deploying high-caliber IT and communications expertise.

To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills.

TEKsystems knows that every professional has different needs, so we’ll work together to determine a suitable benefits package.

We offer options to our Technical Professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training.

With a foundation as the nation’s largest IT staffing firm, we’ve become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions.

Allegis Group and its subsidiaries are equal opportunity employers.

M/F/D/V

Field Technician (I&R) Job in Chicago 60804, Illinois US

REQUIRED: ACTIVE SECURITY CLEARANCE-DoD SECRETCERTIFICATIONS: A+ CERTIFIEDStrongly Preferred: Ex-Military-Marines, Air Force, ArmyHelpdesk Senior/CSRUnder general supervision, monitors, operates and maintains hardware, software, and networks for a computing platform.

Configures, assembles and installs microcomputers, workstations and/or peripheral equipment.

Performs first line support for service interruptions such as printer routings, power outages, wiring problems, and malfunctioning servers.

Escalates unresolved problems to expedite resolution.

Maintains disaster recovery procedures for LAN and related equipment/software.

Upgrades, modifies and replaces hardware, software and network components.

Performs system backup and recovery activities.

Creates and maintains user login identification (user id) information and login scripts.

Monitors system performance, gathers data, and prepares management reports.

Audits hardware/software inventory to ensure their integrity as well as licensing compliance.

Updates and maintains site administration manual documentation.

May provide user orientation on hardware, or software or network operations.

Keeps abreast of emerging operational support technologies and industry trends.

MCSE and A+ or equivalent certification, 5+ years experience supporting hardware & software applications in a large call center, including Dell PCs, Windows XP, Active Directory, Server 2003, MS Office, IE, Lotus Notes and SQL Server.

Familiarity with call center data networks, call routing and forecasting technologies, experience managing servers, desktop & network security.

Voice over IP experience.

Required Skills: A+ Certification, ACTIVE Security Clearance, Call Center Experience, Dell, Microsoft ShopJoin TEKsystems® and get your career on the fast track.

As the leading technology staffing and services firm, we are passionate about deploying high-caliber IT and communications expertise.

To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills.

TEKsystems knows that every professional has different needs, so we’ll work together to determine a suitable benefits package.

We offer options to our Technical Professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training.

With a foundation as the nation’s largest IT staffing firm, we’ve become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions.

Allegis Group and its subsidiaries are equal opportunity employers.

M/F/D/V

Sr. Helpdesk/CSR Job in Marietta 30063, Georgia US

Description:

This position provides multi level technical support for diagnosing, reproducing, and fixing software and hardware issues such as NFS, the UNIX remote file sharing protocol; CIFS, the Windows NT remote file sharing protocol; Network Appliance’s dedicated multi protocol network file servers which feature an innovative architecture, optimized file system including Write Anywhere File Layout (WAFL) and powerful proprietary micro kernel based operating system Data ONTAP, which features an integrated RAID protection for data security.

Essential Functions: Candidate will resolve customer problems via the telephone, WEB, E-mail, Chat or Auto-support (Automated E-mail response system) and be responsible for addressing customer technical issues through the use of technical expertise, knowledge base, and any tools which provide for the customer’s success. Will initiate, track, and resolve customer’s technical issues and address them immediately or escalate the case to the appropriate level of support. Will partner with other technical staff members in support of various processes of the case management cycle and other functions that may be assigned. Will create content solutions accessible to customers, partners and field support persons via NOW.NETAPP.COM.

Requirements: Candidate must be a good listener, creative, intuitive, a problem solver, and able to generalize and handle ambiguity. Candidate’s interpersonal skills include independence, team player, adaptive, personable, self confidence and the ability to manage stress. Candidate should be self-motivated, a self-learner, customer oriented, resourceful, enthusiastic and welcomes a challenge.

Education: Candidate should possess a BS degree in Computer Science, Electrical Engineering, or related field with 3 plus years experience in UNIX or Windows networking administration or technical support. Requirements: Travel < 10 % Professional / College Professional Site Expertise Global Services Job Type Full Time Location US-NC-Raleigh Years of Experience 1-3 Years

Technical Support Engineer – 1st Shift – Sun-Wed
Job ID 0105702060010
Position Type Full-Time Employee
Company Name Network Appliance, Inc.
Location Raleigh, NC
Salary Unspecified
Experience 2-5 Years Experience

InfoPro Incorporated provides high quality information technology services. We are currently looking for a Network Engineer.The Network Engineer will be capable of providing technical support to maintain the LAN and ensure that the LAN and its various hardware and software components remain operational and available for use. The Contractor will be available for operations, maintenance, network administration, and trouble resolution relating to all network hardware and software as requested. The Contractor will be given work assignments to perform special projects relevant to the network. The Contractor will evaluate and recommend new technology to ensure that the network remains state-of-the-art throughout the life of the contract.The Network Engineer will provide recommendations to HRSA with regard to new products as well as upgraded versions of existing products. Some of the products include but are not limited to:Remote access productsNetwork security products including firewalls, intrusion detection, and monitoring softwareNetwork management softwareNetwork Documentation softwareStreaming Video ProductsOperating System softwareThe Network Engineer, as requested, will perform the following activities including but not limited to:Install servers, network printers, and other hardware devices associated with the networtk. Install and test all network operating system software and associated upgrades.Monitor the status and analyze performance of network components ensuring that they are operational during prime user hours. Isolate problems, determine the source, and remediate. Manage and monitor the tape backup system and periodically test the backup system by performing scheduled system restores.Manage and monitor Enterprise antivirus application for serversProvide for the operation, maintenance, network engineering, administration, and trouble resolution of all network printers, file servers, communications servers, gateways and any other current or future network components or systems.Answer questions and troubleshoot problems with the systems, install software upgrades, install expansion packages and new utilities, and recover from system failures.Maintain and tune systems for optimum performance.Evaluate and test new products and capabilities for possible implementation. Assist in the planning for new implementations as requiredWe offer excellent compensation packages including salary commensurate with experience and benefits to meet your needs. This and all positions at InfoPro require the candidate to prove eligibility to work in the United States within 3 days of being employed. We are an EOE. All interested candidates must apply at http://www.infopro.net/careers.aspx . Please refer to job #577.

Senior Network Engineer Job in Rockville, Maryland US

SUN Network Engineer is needed for large scale, government IT virtualization effort.  Goal is to build front end and back end systems on Sun Solaris platform with virtualized applications.   All candidates must be US Citizens with current TS/SSBI and be SCI eligible.  Work location is Crystal City, VA.  Some travel within continental U.S. is required.   Strong candidate will have the following skills: Minimum 10 years of technical IT experience Minimum 5 years work experience configuring SUN boxes Must be proficient in Sun GSNAP or Trusted Solaris 10 implementations Work with Multi-Level Security (MLS) systems is a plus Knowledge of DIA systems and network is a plus.  Celerity is a recognized leader in business and technology consulting for commercial firms and government agencies located in the mid-Atlantic region. Headquartered in McLean, VA, with offices in Harrisburg, Philadelphia, Pittsburgh and New York City, we serve our clients both within these local markets and on a national basis. We are best known for our ability to adapt our services to our clients, helping them achieve their critical business goals in a manner best suited to them. We provide our employees the opportunity of a rapidly growing organization and the stability of a diversified book of business with Fortune 1000 companies and federal government agencies.  Please email resumes to cmurphy@celerity.com with “SUN Solaris” in the subject line.   Please include a copy of your most recent resume in MS Word format.

SUN Solaris Systems Engineer-Expert Level- TS/SSBI Required Job in Crystal City 22202, Virginia US

 Staff, Network AdministratorDo not just apply, Please READ the entire posting and only apply if you have the required skills

*** E*TRADE Financial *** Staff, Network Administrator Job in Alpharetta 30005, Georgia US

Move your career to Nationwide®.You’re good at cross-selling to existing clients? Great! If you’re also experienced in the financial services industry — and that’s who we’re looking for — then you know finding clients to talk to is often the hardest part.That’s why you should learn more about Nationwide® and the existing bookof property and casualty clients we can offer you:• 3,500 clients per agency, on average• Only 5% of them already own a financial product from Nationwide®And when you move to Nationwide, you also get:• Brand recognition through Nationwide• Competitive compensation — high payouts and commission schedules thatare benchmarked against the competition• A full-service broker/dealer with an extensive product network —Nationwide’s complete suite and many nonproprietary products and platforms• Passionate internal and external sales support teams — including ourAdvanced Sales Team for any help you need with complex cases• Instant access to our network of industry contacts in banking, insurance,accounting and othersWe’re looking for high-caliber financial sales professionals with a proven pattern of professional and academic success. We also want you to have an entrepreneurial spirit, the highest level of integrity and the ability to develop trusting relationships. Of course,you also need the appropriate licenses for selling life, health and financial products.If that sounds like you, apply on Monster or contact Amanda Lovell at LOVELLA@nationwide.com  to find out more about your opportunity at Nationwide.Nationwide, the Nationwide framemark, Nationwide Financial Network and On Your Side are service marks of Nationwide Mutual Insurance Company.NFM-6695AO-PV (02/09)  

Financial Sales Opportunity with Nationwide Job in Washingtonville 10992, New York US