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Infrastructure Technology Services (ITS) uses BMC Control-M (CM) for enterprise batch scheduling.

It provides advanced production-scheduling capabilities across the enterprise from a single point of control.

Also, ITS utilizes Microsoft System Center Operations Manager (SCOM R1 and R2) to monitor the health and welfare of MS application servers in the Data Center.

Events are passed to IBM Netcool for escalation.

This is a very hands-on position that requires strong technical knowledge and experience working with SCOM as well as CM. The selected candidate will be responsible for the management and maintenance of the monitoring tools and processes for a 24×7 production environment.

This Engineer works closely with the Server and Network Operations Group to develop, test, implement, and maintain active server and network monitoring and perform metrics gathering and reporting.

Key Areas of Responsibility: Install, configure, and support BMC Control-MInstall, configure, and support Microsoft System Operations Manager (R1 and R2)Install, configure, and maintain Secure VantageDocument configurations and step-by-step proceduresCross-train a monitoring team for day-to-day on-going maintenance and configurationProven ability to develop and document a vendor search strategy and follow that strategy through to resultsMaintain professionalism and a positive attitude when encountering changes in the workplace (seek to understand changes; maintain a positive attitude when dealing with change; and make appropriate behavioral adjustments when needed)Software Systems Engineer Basic Qualifications: Direct experience with BMC Control-M 6103 and/o

6. 32-3 years of experience with Microsoft System Center Operations Manager (SCOM)System Administration skills (Windows, Linux, Solaris, and AIX)UNIX Shell scriptingDesign, development, and testing skillsBS / BA degree in Computer Science or MISStrong project management and organizational skillsStrong communication and negotiation skillsSelf motivatedPreferred Requirements: Oracle administration and programmingPerl scriptingThe role requires broad and deep technology knowledge and the ability to architect a solution by mapping a customer business problem to an end-to-end technology solution.

The role requires a technically strong individual that is resourceful, confident under pressure, and has demonstrated skill in Application Development and Business Development.

Software Systems Engineer – BMC Control-M Job in Duluth, Georgia US

IT Service Catalog Manager* Creates and maintains the Service Catalog of Services offered by IT* Assists service owners in the negotiation and maintenance the Service Level Agreements (SLA’s) and Operational Level Agreements (OLA’s)* Analyzes and reviews service performance against the SLA’s and OLA’s * Produces regular reports on service performance and achievement to the Customer and IT at an appropriate level * Organizes and maintains the regular Service Level review process with both the IT Customer and IT which covers:* Reviewing outstanding actions from previous reviews * Current performance * Reviewing Service Levels and targets (where necessary)* Reviewing underpinning agreements and OLA’s as necessary * Advising appropriate actions to maintain/improve service levels * Identifies and communicates to service owners actions required to maintain or improve service levels * Provide oversight of the cost model and monitor changes to ensure continued alignment with the Service Catalog* Coordinates an annual review of the entire Service Level process and facilitates negotiates, agrees and controls any amendments necessary * Acts as coordination point for any temporary changes to service levels required and oversees the retirement of these changes i.e. extra support hours required by the customer, reduced levels of service over a period of maintenance, etc.) Key overall skills* 8+ years relevant experience and a Bachelor’s degree in IT, IS, Business or Finance, or equivalent experienceA good understanding of ITIL framework; candidates with ITIL Certifications are preferred* ITIL V2 Masters highly desired* Working knowledge of qualifying IT factors in order to understand how customer service requirements will affect service design, transition & delivery* Excellent communication and negotiation skills* Knowledge and experience of contract and/or supplier management roles* Good people management/coordinating and administrative skills * Good understanding of statistical and analytical principles and processes* Excellent presentation and facilitation skills* Experience defining and managing processes* Client relationship management skills* Innovative in respect of service quality and ways in which it can be improved within the bounds of the organization’s limits (resource, budgetary, legal etc.) * Practical experience in analysis, requirements and analytic computation* A good understanding of statistical and analytical principles and processes* Strong reporting skills and detail oriented* A good understanding of available and emerging IT technologies * Experience in MS Office, Excel, Powerpoint

IT Service Catalog Manager Job in Phoenix, Arizona US

Be part of our excitement

Be part of our growth

Be part of Empire Today!

Empire Today, LLC is the nation’s largest shop-at-home service featuring carpet, window treatments, custom windows and vinyl siding. We’ve been in business for over 45 years, expanding from our initial location and headquarters in Chicago to a presence in most major metropolitan areas throughout the country.

This is an exciting time for Empire Today, and we need dedicated, enthusiastic people to help us grow! If you are someone who thrives on challenge and believes that you can positively impact our business while making change happen, then we invite you to apply to be a part of the Empire team!

JOB TITLE: Media Buyer

DEPARTMENT: Media Department

REPORTS TO: Associate Media Director

POSITION SCOPE

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Experience with Local Spot TV, Local Spot Cable, Network TV, Radio, Internet

* Researching the media landscape of new expansion markets

∙ * Planning/Negotiating media schedules (TV, cable and Radio) for assigned markets

∙ * Continuous maintenance and analysis of assigned markets

* Supervise Media Assistant

KNOWLEDGE, SKILLS AND ABILITIES

3-5 years in advertising or related field

Knowledge of Smart Plus media buying software a plus

Excellent communication and negotiation skills; ability to work under pressure and meet

deadlines

Education: Bachelors required

Computer Knowledge Requirements: MS Excel, MS Word and Outlook required.

Our employees enjoy a casual, yet results-oriented environment where we value creativity, teamwork and innovation. To take your first step toward joining our winning team, please apply today by clicking the following “APPLY ONLINE” button.

Media Buyer
Position Type Full-Time Employee
Company Name Empire Today
Location Northlake, IL
Salary Unspecified
Experience 1-2 Years Experience